Terms and conditions of shipment
This product is shipped refrigerated to guarantee its perfect preservation at all times.
HOW LONG DOES IT TAKE FOR MY ORDER TO ARRIVE?
Orders take 24 hours if placed from Monday to Thursday until 4:00 pm.
All orders received from Thursday 16.01 to Sunday 24.00 hours are shipped the following Monday and will reach the customer on Tuesday during SEUR's regular schedule which is usually from 09.00 to 13.30 hours (except Sundays and local or national holidays).
IF I BUY FRESH TRUFFLE, IS IT SHIPPED IN ONE PIECE?
Truffles are shipped in one piece as long as there is stock, otherwise and without previous notice they can be shipped in several pieces. In any case, we always guarantee the highest quality and freshness of the truffles purchased.
For example, if 80 grams of truffle is purchased, it will be sent in one piece if there is stock, but if not, for example, a 50 grams piece and another 30 grams piece could be sent to complete the purchased weight of 80 grams.
You can ask any other question in this form.
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